It Takes a Village (ITAV) Crisis Intake:

The Crisis Intake Program serves as an assessment and referral service. Support options are determined based on urgency, suitability, available resources, and program capacity.

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ITAV’s Crisis Intake Program operates year-round to support families experiencing crisis situations through compassionate intake, assessment, referrals, emergency support coordination, and connection to available community resources and caregivers.

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Comprehensive Crisis Assessment

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From the first point of contact, ITAV’s crisis intake team conducts a thorough assessment to categorize the family’s level of need:

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🔴 RED – Immediate Danger: Cases involving physical abuse, life-threatening situations, or imminent risk of harm. Immediate action is taken, including contacting emergency services or police to protect the child.

🟠 ORANGE – Crisis Prevention: Situations where intervention is necessary to prevent escalation, such as a parent requiring urgent mental health support.

🟡 YELLOW – Scheduled Care Support: Non-emergency situations where temporary care is needed, such as a caregiver undergoing an emergency medical procedure.

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Tailored Support to Ensure Child Safety

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ITAV works closely with families to determine the best course of action, which may include:

1. Providing safe, nurturing care for the child at one of our locations.

2. Connecting the family with trusted community partners for additional resources and services.

3. Offering direct guidance, support, and encouragement to help stabilize the family’s situation.

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Commitment to Every Family

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In cases where immediate placement is unavailable, families are placed on a priority waitlist, and ITAV works diligently to secure safe accommodations as soon as possible.

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At ITAV, every child’s safety and well-being are our highest priority, and we are committed to providing families with the support, protection, and resources they need to navigate crisis situations with dignity and care.